Terms of Sales
Danse Azur is the owner of Heller brand.
The General Conditions of Sale define the conditions applicable to sales concluded between the persons making a purchase via the website of DANSE AZUR www.heller1904.fr, hereinafter referred to as "the Customer" and secondly the company DANSE AZUR, SARL, hereinafter called DANSE AZUR. These conditions only concern non-commercial individuals.
Price of items
All prices are quoted in euros all taxes included excluding shipping costs (see paragraph Shipping and Delivery)
The duration of validity of the prices of the articles proposed on www.heller1904.fr is 24 hours as from their publication on the site. Items will be billed based on rates in effect at the time of order registration. They remain the property of DANSE AZUR until the complete collection of the price by DANSE AZUR. This price is payable in full and in one installment.
order
The customer can place an order on the www.heller1904.frwebsite only.
The order process is as follows:
Choice of articles and addition to the basket
Validation of the contents of the basket
Identification on the website www.heller1904.fr if the customer is not already identified
Choice of the delivery method
Choice of payment method and acceptance of the GSC
Validation of payment
The customer will receive an order confirmation email.
The customer can view at these stages the details of his order and its total price and correct any errors, before confirming it to express its acceptance.
DANSE AZUR reserves the property of the articles until the complete payment of the order, that is to say to the collection of the price of the order.
DANSE AZUR reserves the right to cancel or refuse any order from a customer with whom there is a dispute over the payment of a previous order or which would present to him any form of risk.
Any order implies acceptance of prices and description of items available for sale.
DANSE AZUR agrees to honor orders received on the website only within the limits of available stocks. In the absence of availability of one or more item (s) ordered, DANSE AZUR agrees to inform the customer as soon as possible, and if necessary to repay it no later than 14 days after the the date on which he exercised his right of withdrawal. The customer's order will be automatically canceled.
DANSE AZUR reserves the right to verify the personal data provided by the Customer and to adopt all the measures deemed necessary for the verification that the person who placed the order is the person holding the Customer account and / or the means of payment. payment in order to avoid identity theft or fraudulent payment.
Shipping and Delivery
If said items have not been delivered within 7 days from the date of delivery specified in the order, and if this is not due to a case of force majeure, the customer can proceed to the resolution of the sale by sending a registered letter with acknowledgment of receipt to the following address: DANSE AZUR, customer service, LE BREUIL 87430 VERNEUIL SUR VIENNE - FRANCE
The sums paid by the customer will then be fully returned.
The customer is required to check the condition of the items delivered.
Any anomaly concerning the articles (damage, missing article compared to the order form, damaged or open package, broken article, defective ...) must imperatively be indicated within 3 days of delivery.
Any open, incomplete package, and / or any damaged item shall not be accepted by the Customer. The Client will inform DANSE AZUR of the problem encountered the same day.
All items offered by www.heller1904.fr are subject to the legal warranty provided by articles 1641 and following of the Civil Code. (See paragraph Warranty)
Payment
Payment for purchases is made at the customer's choice:
by credit card: Visa, MasterCard,
by PayPal
Validation of payment
The payment is validated and upon receipt of additional information requested in case of payment by credit card requiring additional checks (See paragraph Fight against fraud credit card).
Fight against credit card fraud
The information related to your order is the subject of an automated data processing whose responsible is FIA-NET SA This automated data processing has the purpose of defining a level of analysis of a transaction and to fight against credit card fraud.
FIA-NET S.A. and DANSE AZUR are the recipients of the data related to your order. The non-transmission of data related to your order prevents the realization and analysis of your transaction. The occurrence of an unpaid due to the fraudulent use of a credit card will result in the registration of details in connection with your order associated with this unpaid within a payment incident file implemented by FIA-NET SA An irregular declaration or an anomaly may also be the subject of specific treatment.
In accordance with the Data Protection Act of 6 January 1978, you have the right to access, rectify and oppose all your personal data at any time by writing, by post and justifying your identity, at FIA-NET, IT Service and Freedoms, Treatments No. 773061 and No. 1080905, 15 rue du Faubourg Montmartre, 75009 PARIS.
DANCE AZUR reserves the right to verify the personal data provided by the customer and to adopt all the measures deemed necessary to verify that the person whose bank account is debited is the one who placed the order, in order to avoid any fraudulent payment. This verification may take the form of a request for proof of identity and / or domicile and / or bank documents (RIB or canceled check). Failure of the customer to respond to a request of this type within 2 days of the request made by Danse Azur will automatically result in the cancellation of the order concerned, and this without any possibility of later claim.
DANSE AZUR will also have the freedom to proceed to the direct cancellation of an order which would present one or more risk factors of fraudulent use of credit card.
Fight against credit card fraud
Deadline to return an item
The customer has a legal period of 14 days to exercise his right of withdrawal from the date of receipt of the goods without having to justify reasons or to pay penalties. The terms of exercise of this right of withdrawal are mentioned in the paragraph "Terms of exchange and return" below. The return costs are the responsibility of the customer. The Customer will be fully refunded the sums paid upon receipt and verification of the return of his articles and no later than 14 days following the date on which he exercised his right of withdrawal. DANCE AZUR may defer reimbursement until receipt of items in our warehouse or receipt of proof of shipping items, the date chosen being the first of these facts. DANSE AZUR will refund the Client using the same means of reimbursement as the one used for the initial transaction.
Conditions of exchange and return for refund
The returned item (s) must be new, unused and in their original box perfectly intact. Any exchange or return must be the subject of a request for exchange or return through the withdrawal form.
The customer can make a single request for return or exchange by order.
If the customer's order contains several items and he wishes to return more than one item, he will have to select during this return request all the items he wants to exchange or be reimbursed.
State of articles
All returned items (shoes, original packaging, accessories, instructions ...) must be returned perfectly intact.
Upon receipt of the package, DANSE AZUR will judge the perfect condition of the returned merchandise. No returns will be accepted if the returned items have been visibly used or damaged by the customer and such use or damage render the items unfit for sale. If the return is refused by DANSE AZUR, the items will then be returned to the customer without the customer may require any compensation or refund entitlement, with the exception of the subsequent exercise of its warranty rights on goods sold.
In the case of an exchange, if the returned items have been visibly used or damaged by the customer and that use or damage renders them unsuitable for sale, DANSE AZUR may exercise any recovery actions corresponding to the customer.
Reimbursement of returns
The Customer will be fully refunded the sums paid upon receipt and verification of the return of his articles and no later than 14 days following the date on which he exercised his right of withdrawal.
Securing transactions
DANSE AZUR uses all means to ensure the confidentiality and security of data transmitted on the web and on the website www.heller1904.fr As such, the website uses a secure SSL payment module (Secure Socket Layer).
For any information or question, the DANSE AZUR Customer Service can be contacted by email at: www.heller1904.fr
Responsibility
DANSE AZUR is legally responsible to the client for the proper performance of the contract concluded with the customer.
However, the responsibility of DANSE AZUR can not be engaged for the inexecution or the bad execution of the contract concluded in case of force majeure, of occurrence of a fact attributable to the customer or of any inconvenience, unforeseeable and insurmountable damage inherent to the use of the Internet, including a break in service, external intrusion or the presence of computer viruses.
The site www.heller1904.fr contains hypertext links that can refer to other websites. The responsibility of DANSE AZUR can not be held for the content of these websites if they contravene the legal and regulatory provisions in force.
Guarantee
All items offered by www.heller1904.fr are subject to the legal warranty provided by articles L221-1 and following of the Consumer Code and to the guarantee of hidden defects provided by articles 1641 and following of the Civil Code.
The customer has two (2) years to assert one or the other of these guarantees. For lack of conformity, the period runs from the date of issue. For hidden defects, the delay starts from the discovery of the vice.
If the apparent defect, the lack of conformity or the hidden defect of the article, declared by the customer, if any is proved, after expertise done, DANSE AZUR agrees to refund the customer at his expense and at the latest within fourteen (14) days.
DANSE AZUR can not be held responsible for the misuse and / or intensive use of items that may make the customer. Similarly, DANSE AZUR can not be held responsible for the return of a competing product and / or not sold on the Site by the Customer. It is the Customer's responsibility to return the correct item.
Intellectual property
All texts, comments, works, illustrations and images reproduced on www.heller1904.fr are reserved under copyright as well as intellectual property rights and for the whole world. As such and in accordance with the provisions of the Code of Intellectual Property, only the use is authorized for private use, subject to different or even more restrictive provisions of the Code of Intellectual Property. Any total or partial reproduction of the site of shoes.operadeparis.fr is strictly forbidden except preliminary agreement.
Applicable right
These general conditions of use and sale are subject to French law. In case of persistent disagreement on the application, interpretation and execution of these, and in the absence of amicable agreement, any dispute will be under the jurisdiction of the competent French courts.